Privacy policy
Last updated:
Effective Date: 27 August 2026
Naksha Automotive (“Naksha”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and contacting us through our online contact form.
This Privacy Policy explains how we collect, use, store and protect personal information in connection with our website and services.
Naksha Automotive is located at:
3G Maruti Heights, Langata Link Rd, Nairobi, Kenya
This policy is intended to align with applicable Kenyan data-protection requirements, including the Data Protection Act, 2019. The Act establishes obligations for organisations processing personal data and provides individuals with rights relating to their personal information.
1. Information We Collect
When you use our website, particularly the Contact Us form, we may collect information such as:
Name
Company or organisation name
Telephone or mobile number
Information included in your enquiry
Any other information you voluntarily provide through the contact form
We only request information that is reasonably necessary to respond to your enquiry and provide our services.
2. How We Use Your Information
Information submitted through our website may be used to:
Respond to your enquiries and requests
Contact you regarding automotive solutions or services
Understand your business requirements
Provide information about our products and services
Arrange consultations, demonstrations or technical discussions
Improve our website, services and customer experience
Meet applicable legal or regulatory obligations
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
3. Legal Basis for Processing
Depending on the circumstances, Naksha may process personal information based on:
Your consent
The need to respond to your request or enquiry
Performance of a contract or steps taken at your request before entering into a contract
Compliance with legal obligations
Legitimate business interests, where permitted by applicable law
Kenya's data-protection framework recognises several lawful bases for processing personal data, including consent, contractual necessity, legal obligation and legitimate interests.
4. Contact Form
When you submit information through our Contact Us form, the information is used to respond to your enquiry.
Please do not submit sensitive personal information through the contact form unless it is specifically necessary for your enquiry.
We may retain submitted information for as long as reasonably necessary to:
Respond to your request
Maintain appropriate business records
Follow up on a business enquiry
Meet legal, regulatory or contractual requirements
5. Sharing of Personal Information
Naksha does not sell or rent your personal information.
We may share information where reasonably necessary with:
Service providers supporting our website or business operations
Professional advisers or business partners where necessary
Government, regulatory or law-enforcement authorities where required by law
Other parties where you have provided appropriate consent or where disclosure is otherwise permitted by law
Where third parties process personal data on our behalf, we seek appropriate safeguards for the protection of that information. Kenyan law requires data controllers and processors to implement appropriate technical and organisational measures to safeguard personal data.
6. International Data Transfers
Some service providers used to operate our website or business systems may process information outside Kenya.
Where personal information is transferred outside Kenya, Naksha will take appropriate steps to ensure that applicable data-protection requirements and safeguards are considered. Kenyan data-protection principles place requirements on transfers of personal data outside Kenya.
7. Data Security
Naksha takes reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Unauthorised disclosure
Loss
Misuse
Alteration
Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records and meeting legal or contractual obligations.
When personal information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.
The Kenyan data-protection framework requires personal data not to be retained in an identifiable form for longer than is necessary for the purpose for which it was collected, subject to applicable exceptions.
9. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including the right to:
Be informed about how your personal information is being used
Request access to your personal information
Request correction of inaccurate or misleading information
Request deletion of personal information in appropriate circumstances
Object to certain processing
Request restriction of processing in applicable circumstances
Request data portability where applicable
These rights are recognised under Kenya's data-protection framework.
To exercise a privacy right or raise a concern, please use the Contact Us form on our website and clearly state the nature of your request.
10. Cookies and Website Technologies
Our website may use cookies or similar technologies to:
Keep the website functioning properly
Understand how visitors use the website
Improve website performance and user experience
Remember certain website preferences
Where required, we will provide appropriate information or obtain consent for the use of cookies and similar technologies.
You can also manage cookies through your browser settings.
11. Third-Party Websites
Our website may contain links to third-party websites, services or platforms.
Naksha is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
12. Children's Privacy
Our website and services are intended for businesses and general audiences and are not specifically directed at children.
We do not knowingly collect personal information from children where such collection is not permitted by applicable law.
13. Changes to This Privacy Policy
Naksha may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.
Any updated version will be published on this website with a revised effective date.
We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact Naksha Automotive through the Contact Us form available on our website.
Naksha Automotive
3G Maruti Heights
Langata Link Rd
Nairobi, Kenya
Contact: Please use our Contact Us form.